Reference

Privacy Policy for Your mposurga Account

mposurga Privacy Policy explains what we collect, why we use it, and how you can ask about your account or wallet records.

Clear data purposesWallet record contextPhone verification detailsIndonesia access wording
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mposurga Privacy Policy for Your mposurga Account
PRIVACY HELP PATH

Where To Ask About Your Privacy Policy

A clear contact path matters when a Privacy Policy question concerns your own account.

Account privacy request Use our account contact path to ask what personal data is connected to your mposurga record. Include your account identifier and request type, such as access, correction or deletion, while keeping passwords and wallet PINs out of the message.
Wallet record question If a DANA, OVO, GoPay or QRIS reference appears in a privacy question, share only the reference needed for matching. We use that detail to locate the relevant status record and explain its handling under this Privacy Policy.
Sign-in or device concern For an unfamiliar mobile-browser session or a phone verification concern, contact us through the account help route. We may ask for safe account checks before discussing records, helping keep private details away from an unverified request.
DATA HANDLING DETAILS

Inside mposurga Privacy Controls

The practical side of our Privacy Policy is visible in ordinary account actions. We separate service records from credentials, use cookies and similar device signals to maintain sessions and understand whether a…

Account records

We use the details you provide during account creation and phone verification to create sign-in access, connect support requests and maintain the account record described by this Privacy Policy. We do not ask you to send a password when requesting a privacy explanation.

Cookies and sessions

Cookies and device signals help keep a mobile-browser session connected to the correct account and show whether essential pages load properly. You can ask us which cookie purpose applies to a session, including a sign-in or lobby visit.

Wallet references

DANA, OVO, GoPay and QRIS may create payment-status references linked to account activity. We use those references to reconcile a status question, not to request your wallet PIN. Bank transfer and virtual account records follow the same account-support purpose.

Account security

Phone verification and device-session checks help us distinguish an account request from an unverified attempt. If a sign-in looks unfamiliar, we may pause a privacy response until we can confirm the account connection without exposing private records.

Retention requests

We retain account, support and payment-status records only as needed for service delivery, security, dispute handling or legal duties. Ask us how a particular record is retained, and we will assess the request against the applicable Privacy Policy rules.

Changes and contact

You can contact us to request access, correction or clarification about personal data held for your account. Describe the record and the action you want; we may complete an account check before sharing or changing anything.

Privacy Policy Questions About mposurga

These Privacy Policy answers cover the account and device questions you may have before opening an account or when checking a wallet record. We keep the wording tied to practical steps: phone verification, mobile-browser access, payment references and requests sent through the account contact path. If your situation is not listed, ask us directly with only the details needed to identify your account.

It covers personal data connected with account creation, phone verification, sign-in sessions, cookies, support requests and payment-status references. It also explains our purposes, retention approach and request path for access, correction or clarification where local law permits.

Phone verification helps connect an account request to the correct account and reduces the chance of private details being shared with the wrong person. It may be used before we discuss account data, device activity or a DANA, OVO, GoPay or QRIS reference.

Yes. The Privacy Policy covers payment-status and reference details that may be linked to your account when you use DANA or QRIS, as well as OVO, GoPay, bank transfer or virtual account routes. We do not need your wallet PIN to check a status.

Use our account contact path and state whether you want access, correction or an explanation. Include the account identifier and the record involved, but do not send passwords, wallet PINs or full payment credentials. We may verify your account before responding.

We may handle browser, device and session signals needed for sign-in continuity, security checks and page performance. The Privacy Policy explains these purposes. If you want to ask about a particular mobile session, include its approximate time and account connection.

Retention depends on why the record exists. We keep data for service delivery, account security, payment-status checks, dispute handling or legal duties only for the needed period. Contact us about a specific record and we can explain the applicable retention basis.

The policy is written for Indonesian account access, including customers using local wallet references and mobile browsers. Eligibility and access depends on local law. If you are unsure whether the service applies to your location, contact us before opening an account.

Related Pages

mposurga Indonesia FAQ Account information About Us semanggi4d